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The future of India's digital economy depends on who controls the platforms for app discovery and payments, and how services are built for the next 500 million users. Understanding these shifts helps reveal how digital access and affordability will be shaped for a massive new market.
The next wave of India’s digital economy raises a different set of questions: who controls the layers through which consumers discover apps, access services and make payments? And how can India build for the next 500 million users without relying on assumptions about what they want or can afford? A
India represents one of the world's fastest-growing digital consumer markets, driven by expanding mobile and internet penetration. As digital adoption reaches broader and often lower-income populations, technology companies and policymakers face challenges in designing accessible and affordable services.