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The algorithm decides how much care older Australians receive, so its unfairness could directly affect vulnerable seniors' access to needed services.
Report from commonwealth ombudsman finds ‘technological black box’ ignores transparency recommendations from robodebt royal commission Follow our Australian politics live blog for latest updates Get our daily political email, free app or daily news podcast An algorithm used by the federal government to assess the level of care older Australians are entitled to is unreasonable, unfair and lacks human oversight, according to a damning investigation by the commonwealth ombudsman. The investigation
The federal government uses an algorithmic tool to calculate aged‑care entitlements, a practice previously scrutinised after the Robodebt scheme, and the Commonwealth Ombudsman investigates complaints about government programs.