Bengaluru woman orders curd on Blinkit, finds packet damaged, searches online for customer care number to claim refund, follows WhatsApp link sent by fraudsters and loses Rs 98,000
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A 56-year-old woman in Bengaluru recently suffered a significant financial loss due to an online scam. The incident began when she ordered a damaged packet of curd through the quick commerce platform Blinkit. Seeking to resolve the issue and obtain a refund, she searched the internet for the company's official customer support contact information. Instead of reaching the legitimate service team, she encountered fraudulent links, likely distributed via WhatsApp, that mimicked official channels. By following these deceptive instructions, she was tricked into transferring a total of 98,000 rupees to the perpetrators. This case highlights the growing risk of cyber fraud targeting individuals attempting to resolve minor consumer grievances through unofficial online channels.