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Apple acknowledges iPhone Duo display ‘issue’ after reports of cracked screensAna Las Heras / Wikimedia Commons
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TECHThe Verge · 3 hours agoLive

Apple acknowledges iPhone Duo display ‘issue’ after reports of cracked screens

Reported by The Verge, not nibnow. We are not the publisher of this story, only the source is.

WHY IT MATTERS

Owners of the iPhone Duo may need to replace their device if the inner display problem causes visible cracks or a bright line, affecting usability.

WHAT HAPPENED

Following reports of iPhone Duos with cracked and broken inside screens, often showing a bright line running from the center to the right side, Apple says in a statement to Bloomberg and 9to5Mac that it's aware of "an issue impacting the inner display" on a "small number of iPhone Duo units." If your iPhone Duo is affected, Apple says to contact AppleCare for a replacement. Here is the full statement, which Apple's Alex Kirschner shared with The Verge: The response to iPhone Duo from early users

KEY CONTEXT

The iPhone Duo is a model in Apple's smartphone lineup, and Apple typically issues repair or replacement programs when hardware defects affect a subset of units.

WHAT TO WATCH
  • •Apple may publish detailed repair guidelines or a service schedule for affected iPhone Duo units
  • •Consumers should monitor for any official warranty extensions or updates from Apple regarding the issue
  • •Retailers might see increased returns or exchanges of iPhone Duo devices as the problem is addressed
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Read full article at The Verge